My career began in front-end development and has transformed through my professional and academic career to experience strategy. 

Education

M.S. Human-Computer Interaction Design, Indiana University

Bloomington, IN (2010 – 2013)

B.S. Computer Graphics Technology, Purdue University

West Lafayette, IN (2001 – 2006)

 

Work experience

Lead Experience Designer, Connecture

July 2013 – present

  • Introduced company to UX research methods and became lead researcher.
  • Led training of product team in research and design methods.
  • Led innovation design sprints, collaborating with VP and C-level stakeholders.
  • Collaboratively designed new products that generated millions in revenue. 

Experience Designer, Kohl’s

June 2012 – July 2013

  • Redesigned major aspects of the customer digital omni-channel experience. 
  • Conducted field research in customers homes and in store.
  • Transformed customer insights into design concepts and annotated wireframes.

Interaction Designer, GLERB

November 2011 – July 2012

  • Led design of user retention strategy.
  • Created personas and journey maps.

UX Intern, LexisNexis

May 2011 – August 2011

  • Designed a mobile information capture application for legal professionals. 
  • Designed and prototyped several visualizations of legal data. 

Interaction Designer & Developer, 3iD Purdue

2006 – 2010

  • Developed a user-centered design process. 
  • Interviewed users and conducted usability tests. 
  • Designed and developed 508 and standards-compliant websites.  
  • Gathered client insights and led design and front-end development.